Your order will be processed within 3 working days of being placed and payment being received. The website will automatically calculate the shipping cost for each order. Please note we must have a physical address to send orders to. We cannot deliver to PO Boxes.

Phytofarm collects, retains and updates personal information about you which you provide both: directly, for example, to go on mailing lists; and indirectly through your use of this site and the services and functionality offered through it. You can request to be removed from the Phytofarm mailing list by unsubscribing at the bottom of an e-news letter. Your rights of removal may be subject to any additional terms which apply to the relevant list or service. We will not trade or sell any of the personal information you have provided to any third party without your consent.Transactions made on Phytofarm’s website are protected by the latest security mechanisms and are only used for the purpose of transaction fulfilment. We do not store cardholder information. We use a secure payment solution to process online orders.

Any returns due to quality issues must be within 1 month of receiving your order. We may request you to return unused product before processing a refund or replacement.

You can place orders for our product on our website or by phoning or emailing us directly. Payment is required before any order will be sent.

You may access, view, reproduce and print the content on this site provided you only use that content for informational, non-commercial purposes. If you wish to link to any part of this site, you must get Phytofarm’s prior written consent. All rights reserved. All intellectual property on this site, including without limit, the text, graphics and copyright works is owned by Phytofarm. Phytofarm is the exclusive owner of all rights in the compilation, design and layout of this site.

While Phytofarm has tried to ensure the information on this site is current, accurate and complete, it does not guarantee such information will be current, accurate or complete when you access it. Phytofarm only provides the information on, an “as is” basis. You must make your own assessment of the suitability of the content and/or the services for your own purposes. You are solely responsible for the actions you take in reliance on the information in, or accessed through, this site. Phytofarm may change the content and/or services described on the site at any time without prior notice.

To the extent permitted by law: all warranties, representations and guarantees (whether express, implied or statutory) are excluded, including without limit, suitability, fit for purpose, accuracy or completeness of this site or the information in or products accessed through it; and we will not be liable for any damage, loss or expenses, or indirect losses or consequential damages of any kind, suffered or incurred by you in connection with your access to or use of this site or the information in or products accessed through it. If the New Zealand Consumer Guarantees Act 1993 applies, you may have rights or remedies which are not excluded nor limited by the above. If you are using this site or its content for business purposes, the above exclusions and limits will apply and the New Zealand Consumer Guarantees Act 1993 will not apply. Phytofarm will take action to correct any error or inaccuracy which is brought to its attention, within a reasonable time.